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Serving the Communities of Fox Point, Glendale, and Whitefish Bay

400 W Bender Rd, Glendale, WI 53217
(414) 963-0160 voice, (414) 967-5142 fax
Office Hours: Monday through Friday 7:00 a.m. to 3:30 pm


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NSWC Improves Its Water Treatment

November 18th 2008, the North Shore Water Commission (NSWC) enhanced the taste and smell of its water by switching from chlorine to chloramine disinfection for our water distribution system. This conversion impacts Fox Point, Glendale, Whitefish Bay, and We Energy water customers.

Many utilities throughout the U.S. are switching to chloramine-treated disinfectant in the distribution system because it offers numerous benefits, including:

  • Enhanced taste and smell of water
  • Prolonged residual strength (this means the disinfectant lasts longer in the system, protecting your water from the time it leaves the water plant to when it enters your home)
  • Decreased production of harmful by-products

Milwaukee and surrounding suburbs have been successfully using chloramine-treated water since the 1960s.

Like chlorine, chloramines can impact aquatic life, kidney dialysis treatment, and business and industries that rely heavily on highly-processed water. Older homes with lead plumbing may also experience a lead increase in their drinking water for a short time period. For more information, click here.

Our Ultraviolet Disinfection System is Now Operational!

Since the 1993 cryptosporidium outbreak in Milwaukee that affected over 400,000 people, the North Shore Water Commission proactively responded by making improvements to existing operations and by investigating new water treatment methods effective in the treatment of cryptosporidium. After conducting extensive research of emerging technologies, the North Shore Water Commission along with all of its member communities approved the installation of ultraviolet (UV) disinfection.

We are pleased to announce that our UV system was successfully installed in 2006! Using UV light, this robust technology inactivates numerous pathogens such as cryptosporidium. Applied after our existing treatment process, UV greatly enhances our water quality.

2010 Annual Water Quality Report is Now Available

Every year we produce a report that explains our treatment process, results from water quality monitoring, and much more. Printed reports are available at the water treatment plant and at this web site.

Please note that some of our documents are in pdf format; therefore, you will need Adobe Acrobat to open the files.


You can reach us by e-mail at: info@northshorewc.com

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This site was last updated on February 3, 2012.

UV Disinfection

UV reactor

Our UV disinfection system is designed as a barrier treatment. This means we are still using the same conventional water treatment processes to produce high quality drinking water; UV has been added at the end of our treatment process to provide additional disinfection. In this arrangement, any interruption in the conventional water treatment process that could adversely affect water quality would be treated by an entirely different disinfection process.

More UV Information